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Are IT department ready to support digital business transformation?
IT service provider TEKsystems surveyed CIOs across all major industries on a range of key issues such as budgets, staffing needs, and organizational challenges they will face in 2019. Survey respondents include CIOs and VPs of CIO, CIOs, and IT hiring managers. Next, we'll see if IT departments are ready to support digital business transformation.
More money will be allocated for IT
As IT departments increasingly focus on creating a solid
foundation for launching new initiatives and emerging technologies, IT budgets
are expected to increase. Nearly two-thirds of the CIOs surveyed expect to see
an increase in IT spending by 2019. This may be due to fewer procurement
decisions by line of business and the consolidation of procurement under the
umbrella of IT.
Can IT meet organizational needs in 2019?
Perhaps with increasing budgets, CIOs are confident they can
meet the needs of their organizations for core IT activities, industry needs,
and new initiatives. Of course, maintaining existing systems and infrastructure
has the highest level of confidence. Support for new initiatives showed the
least confidence, but overall it was still quite high at 64%. Key factors in
assessing the ability to support new initiatives included the competence of
existing staff, how quickly staff can be trained in new skills, and the ability
to hire external resources.
What are the main goals and objectives?
Unsurprisingly, there are three top business goals
identified by IT leaders as requiring IT support. The third is “creating new
products and services” with 29%, the second is “deploying new IT infrastructure
and applications” with 33%, and the first is “improving existing IT
applications and infrastructure” with 37%. Thus, the main focus of IT teams is
on making the most of existing applications while introducing new ones and
supporting innovation.
CIOs were also asked what the main challenges are in achieving
their goals. Key issues included how well IT and business teams align with each
other, share knowledge and understand each other's goals, and ensure that the
IT team has the necessary skills to operate effectively and communicate with
the business team on one language to ensure that the business team understands
the required technology concepts.
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